Donor management system

Don't know if any of you are looking for a Donor Management System. In fact, I wonder if this kind of system is being used (or even seriously considered) by any of the nonprofits in Hong Kong at all (or am I being too pessimistic?). But if you are, Idealware has just released a "Consumers Guide to Donor Management Software" which can be downloaded here. And guess how many of these vendors will have a presence in Asia? Mmm....go look it up yourself.

Even in the big commercial enterprises (which I have had the "privilege" of working for for over 15 years), CRM or customer relationship management is very much a lip service than a serious practice. I have been banking with the biggest bank in HK for over 20 years and they have my full financial records. Have they ever sent me anything that is tailored to my financial needs? Mmm...not that I can remember. I have been giving monthly donation to a big charity organization for a long time. Have they done anything to try to engage me besides asking for more donation? Nope. I think I am just another entry in their mailing list - no more, no less.